We, the Calgary Health Trust, are committed to respecting the privacy of individuals who visit and use the Lifestyles Lottery web site. This statement informs how your personal information is collected and used in connection with the site, the purpose for which it is collected and used, with whom the information will be shared, how long your information will remain stored, and what security measures are in place to protect your information.
Collection and Use
If you have supported the Lifestyles Lottery in the past, we thank you for your support. For previous supporters, we have the contact information we collected from you at the time you last purchased a ticket. The database of buyer information used for this purpose was compiled from our previous purchase records, both on and off line, and contains no financial information.
We do not automatically gather any additional personal information from you when you visit the site. Personal and financial information is collected only if you supply it voluntarily during the process of ordering a ticket.
We do not use tracking cookies of any kind on this site. We use software that receives and records the Internet Protocol (IP) address of the computer that has contacted the web site. This information is only linked to the personal information that you provide at the time of a ticket order for the purposes of fraud prevention. Otherwise, IP address are not linked to the identity of individuals visiting the site. A simple counter is used to measure the overall effectiveness of an email campaign. Similarly, links from banner advertisements are counted to measure effectiveness of the ad placement, but not linked to any personal information or IP address information in any way.
The email address that you may voluntarily supply in the process of requesting a ticket will be used for emailing notification of future such lottery events. You will have the option to not receive such e-mail notifications by way of a check box on the order form. The cell phone number that you may voluntarily supply in the process of signing up for text alerts will be used for sending you text message notification of future such lottery events. You will have the option to cancel these text alerts by phoning 1-403-691-8096.
Personal information collected will be used to fulfill ticket orders, provide information on our future lotteries, contact prize winners and publicize the names of prize winners.
Disclosure
Information you provide in your ticket request is shared with the professional services firm of KPMG for the purposes of order fulfillment. Your information may also be viewed by Alberta Gaming. Your information may also be accessed, as necessary, by our other contracted service providers for the limited purpose of allowing such service providers to assist us in the administration of the Lifestyles Lottery. Contracted service providers are bound by disclosure and your information will only be used for the administrative purposes of the Lifestyles Lottery. Your personal information is not shared with any other organizations, unless we otherwise have a legal duty or right. We do not rent, sell, or trade our customer information.
Retention
The information you supply at the time of your order is stored in an encrypted format on the server. Your contact information is retained for the purpose of contacting you about future lotteries, and to meet the requirements of the Alberta Gaming and Liquor Commission.
Security
Transactions with the server are protected via SSL encryption. Personal information is stored on the server in an encrypted format. The server is secured from intrusion both physically and from the internet. We have made all reasonable efforts to protect the privacy of your personal information.
Access
If you wish to be removed from the database that is used to email information about Lifestyles Lottery events, you may do so by following the appropriate link included in such emails. If you wish to be removed from the list that is used to send text messages about Lifestyles Lottery events, you may do so by phoning 1-403-691-8096.
You may also request removal from future emails or direct mailings by phoning 1-403-691-8096.
Disposal
Your contact information is retained in the database until such time that you ask it to be removed by phoning 1-403-691-8096 and requesting removal. You can cancel text messages by phoning 1-403-691-8096.
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